Identifying needs and developing the performance of organizations and companies

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Introduction to Business Diagnostic tools and techniques

A Business Diagnostic tool is to help consultants and advisers to work with a client to develop strategies for business improvement. They are used by both internal and external consultants and advisers.

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Change & Growth

All companies and organizations are facing increasing pressure for higher levels of productivity, return on investment, shareholder value and other measures of performance.  These sometimes conflicting pressures create increasingly complex demands for decision making.  The number of choices are high, and so are the risks of getting it wrong.

To help navigate the way, many companies need some simple tools that help to generate knowledge, develop understanding and identify action. Then again at a later date the ability to review progress (evaluation).

That's where the RapidBI - Business Improvement Review (BIR) comes in. The BIR process acts as a pathfinder in the client advisor relationship.

The BIR is a straight forward tool that adds value by taking stock of the current situation, help to identify future needs and helps to identify the gaps between the two contexts. This provides a focus for effective decision making to be applied on parts of the business (people or processes) that add most value. Additionally the BIR process can also be used to benchmark or measure progress against a given action plan.

Purpose of Business Diagnostic Tools

The Business Improvement Review (BIR) from RapidBI provides Business Advisers and client organizations with a robust added value business diagnostic that drives business improvement.

Helping to identify the business critical issues through a proven and rapid process.  Our process has been field-tested with more than 400 companies (indepth diagnostics), the tool provides a basis for focused interventions that address the needs of the client. The process can be web or business adviser facilitated.  All data analysis is automaticly processed on our specialist platform, and results and action plans available for immediate download.

By concentrating on the 'vital few' issues that really make a difference energy and effort are harnessed to bring about effective change. A business diagnostic tool can help identify the vital few for a given company.

In fact more than 80% of organizations that have participated have introduced beneficial change. An important feature of the tool is its flexibility. It can be administered via the web or paper based depending on the needs and choice of the client.

Why our process works
Unique to the BIR process is the application of change management techniques throughout the whole process. The facilitated process translates data, gathered from multiple sources, to action addressing key concerns. Using a broadly based business model enables effective decision making by placing data into context of a complete view of the company.

Perceptions of a wide audience, including third parties such as customers and suppliers, can be contrasted giving additional perspectives that can endorse or challenge the prevailing view of the business. Thus providing a basis for taking a 'reality check' and establishing clarity between stakeholders.

Benefits of using the BIR

• Credibility - 80% of organizations undertaking a BIR have implemented improvement action plans
  
• Enables inclusion of third party feedback
• Structured around business purpose -provides solid view using established business model
• Engages participation, active and pragmatic not academic
• Field developed and field proven with over 400 SME's (Small and Medium sized enterprises
• Choice of approach to suit the business context
• Builds adviser and client relationships
• Develops a shared context for understanding the business
• Involves co-creation of business solutions & leads to more effective interventions
• Positions advisers as strategic partners Develops a platform for longer-term strategic involvement
• Builds credibility and is seen as adding real value

• Provides a clear focus on business improvement and sets the agenda for change

• The BIR process acts as a pathfinder in the client advisor relationship.

The Business Improvement Review diagnostic process does not assume a right or wrong way to run a business.  Every business has its own unique model.  What the BIR diagnostic process does do, is allow a capture of the current issues as seen by all those involved in the running or the business (stakeholders) and provides a vehicle for discussion.  Our unique non-threatening feedback approach helps to engage people in the change process. It is this engagement that ensures the success of the BIR approach.

For more information on the BIR business diagnostic tool set, click on the links on the left hand side of this page or see our products or go back to the BIR home page and explore more of the microsite.

Facilities on the BIR are constantly developing, call the RapidBI team to discuss your specific needs, and to find out whats new.

If you are interested in training to be certified in facilitating the BIR™ see our training pages for dates of open (UK) programs or contact us for an in-house program.

Coming soon accreditation over the web!

To find out how you can use the BIR™ in your organisation or with your clients email us or phone:

+44(0) 870 766 9651    or    +44 (0) 208 230 0980

Keywords: Business Review, Business Improvement Reviews, Diagnostic Tools, Business Diagnostic, Holistic Checks, Holistic Review, Innovation Review, Tools, Diagnostics, Health Checks, Surveys, Action Plans, Change Management, Innovation, Capacity for change, Enablers, Results, Healthcheck, finance, marketing, operations, people, HR, human resources, management values, management style

Strategies and approaches for: Consultants, Business Advisors, Managers, Directors, Change agents, Accountants, Lawyers, Internal consultants, People Developers, HR, HRD, Venture Capitalists and OD Specialists.

In other words who ever you are — Rapid Business Diagnostics leading to Rapid Business Implementations!

The only measure for success is success.

© RapidBI 2000-2008 all rights reserved © Mike Morrison 2007

The BIR, the diamonds and the term RapidBI is © & ^TM Mike Morrison. All other ^TM & © acknowledged

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